Acceptable Use Policy

Don't use VirtuaChat to break the law or help anyone else break it — including fraud, scams, money laundering, buying or selling illegal goods, or violating export and sanctions rules.

We have zero tolerance for any content that sexualises, exploits or endangers minors. We remove it, close the account and report it to the authorities.

• No threats, harassment, bullying, stalking or intimidation.
• No content promoting violence, terrorism or violent extremism.
• No hateful content that attacks people because of protected characteristics such as race, ethnicity, religion, disability, sex, gender identity or sexual orientation.
• No content that encourages self-harm, suicide or eating disorders.
• No instructions for weapons capable of mass harm, or for seriously injuring people.

• Don't share other people's personal data without a lawful reason, or use the Service to dox, track or profile people.
• Don't create sexual or intimate images of real people, or any non-consensual intimate imagery.
• Don't create images, audio or text that impersonate a real person — especially their voice — to deceive others, or without their permission.

• No phishing, spam, fake reviews or fake engagement.
• No misinformation designed to mislead people about elections, health or public safety.
• Don't present AI-generated content as human-made where that would mislead people in a harmful way, or where the law requires disclosure.
• Don't use the Service for academic dishonesty where your institution forbids it.

Don't upload or generate content that infringes copyrights, trademarks or other rights, and don't use the Service to remove watermarks or get around copy protection.

• Don't try to hack, overload, scrape or reverse-engineer VirtuaChat, or access other people's accounts or data.
• No malware, viruses or code meant to cause damage.
• Don't use bots or automation to access the Service except through features we provide.
• Don't create multiple accounts, use disposable emails or share accounts to collect extra free credits or trials.
• Don't resell, sublicense or give others access to your account or our models.
• Don't try to get around rate limits, plan limits, safety filters or our models' safety behaviour ("jailbreaking") to produce content this policy forbids.

AI can be wrong. Don't use output as the only basis for medical, legal, financial, employment, housing or insurance decisions about people, or in situations where mistakes could cause serious harm — always involve a qualified human.

We may warn you, remove content, limit features, remove credits obtained through abuse, suspend or permanently close your account — without refund — and, where required, report activity to the authorities. Our safety systems may also block some requests automatically.

We respect your privacy: our staff can't read your chats. We act on automated safety signals, abuse reports and information provided by AI providers or the law.

If you see content or behaviour that breaks this policy, or a public image that shouldn't be there, email support@virtuachat.com or use our contact form. We review every report.